Shipping policy

Effective Date: 11/08/2025

 

1. Processing Time

All orders are processed within 1-2 business days of payment confirmation. Orders received after 2pm GMT will be processed the following business day.

 

2. Shipping Methods

Available shipping options are presented at checkout, and estimated transit times vary depending on the method selected.

Standard shipping typically takes 3-4 business days

Delays may occur due to carrier issues.

 

3. Order Tracking

Upon shipment, customers will receive an email containing tracking information, which will become active within 1 hour of dispatch.

 

4. Domestic & International Shipping

Domestic shipping is available within the United Kingdom, while international shipping is offered to select destinations. For international orders, shipping fees and delivery times vary depending on location, and customers are responsible for all customs duties, VAT, and any other applicable taxes.

 

5. Damage Or Loss Shipments

We are not liable for loss or damage once the package is in the possession of the carrier. In the event of damage or loss during transit, customers should file a claim directly with the carrier and retain all packaging materials and documentation.

 

6. Shipping Information

Customers are responsible for ensuring that all shipping information provided is accurate and complete. Orders that are returned due to incorrect or incomplete addresses will incur additional shipping fees.

 

7. Contact Information

For any questions regarding this shipping policy please feel free to get in touch below

Email: info@levelution.co

Facebook: LevelutionCo

Instagram: LevelutionCo